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Yes, You Need A Website For Your Small Business

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I was doing some research recently when I came across an article that said nearly half of small businesses don’t have a website. You read that right, nearly HALF. 45 percent is the number quoted in the article, which by the way was titled, “You’ll be shocked to learn how many small businesses still don’t have a website.” And yes, I was shocked.

I’ve seen research like this before, and on one hand, it isn’t hard to believe. Small business owners are strapped for time and funds–I get it. They’re overwhelmed by the demands placed on them, including not only sales but marketing, operations, business development, HR and the list goes on.

On the other hand, how can a small business NOT have a site? It is simply a must for any business today. Even if you’re not selling anything online, a site is the hub of all digital marketing activity—social media, content marketing, PR, advertising and SEO. Where is the first place many will go when they look for a product or service? Online. If you’re not there, they may not bother to seek you out–and go elsewhere.

Continue reading Yes, You Need A Website For Your Small Business

It All Started with a Flying Machine

As I celebrate 18 years of Garrett Public Relations, I’ve been thinking back to my very first client.

When I launched my business, I was in the Bay Area—one of THE places for entrepreneurs with great, if sometimes crazy, ideas.

As I was preparing to leave my day job to go full-time as a solopreneur, I was fortunate to be introduced to one of these entrepreneurs, an inventor. What had he invented? A flying machine. For real. It was called SoloTrek and was a vertical take-off and landing aircraft based on ducted fan technology. (The two-person model, the DuoTrek, resembled the flying car that’s been in the news this week.)

Continue reading It All Started with a Flying Machine

Forget the resolutions: 5 ways to get started on PR in 2017

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2017 is here. As the New Year begins, resolutions are being made. That includes resolutions for your small business.

But, what if you don’t believe in making resolutions? And even if you do, for some of us, they simply don’t work.

That’s OK. How about we just focus on getting it done this year? If you’ve been thinking about doing some public relations for your small business or startup, there are some simple ways to get the ball rolling.

Here are five ways you can make it happen for your small business when it comes to PR:

Continue reading Forget the resolutions: 5 ways to get started on PR in 2017

Do Midwest Startups Have a PR Problem?

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This week while scanning the news, I saw an article that struck a chord. It talked about the Columbus startup scene and how startups here don’t often get featured in major tech publications like TechCrunch—because they don’t reach out to TechCrunch.

The article was based on thoughts shared by TechCrunch editor John Biggs during a recent interview with Columbus Business First, “TechCrunch editor to Columbus startups: Do a better job promoting your product to national tech media.”

Unfortunately, I know this to be true. From my first-hand experience doing PR with startups in both Silicon Valley and the Midwest, I can tell you that it’s just not a priority for startups here. In fact, I’ve written about it previously (5 ways PR can help startups toot their own horns).

I don’t know if it’s the Midwest in us, but we need to do a better job of promoting ourselves. And according to Biggs, it’s not unique to Columbus. It happens in other smaller markets, too. Continue reading Do Midwest Startups Have a PR Problem?

Start Before You’re Ready

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Spring is my favorite time of year—the trees and flowers are blooming, and we finally get some warmer weather here in the Midwest. Another reason I celebrate spring is because it’s the anniversary of my business. This year, I celebrate 17 years of Garrett Public Relations.

As my business turns 17, I’ve been reflecting on how I got started. It was a dream of mine to strike out on my own, but when I was a younger professional, I knew I didn’t have the real-world experience needed to make a business fly. I needed to wait for the “right” time—whatever that meant.

So, I sought out opportunities that would give me that experience. I worked at a public TV and radio station. I worked for a large university. I worked for an IT company. And finally, I worked at an agency to round out my experience and learn the ropes on how to handle clients. There, I worked with major enterprise companies and startups.

While I waited for the “right” time, I learned all I could about how to run a consulting business. I talked to other independents and attended a group for freelance communication pros. Then, when the time seemed “right,” I hung out my shingle. I wondered if I were truly ready. “Ready as I’ll ever be,” I thought.

Even though I launched my business with three clients, my biggest fear, of course, was not having enough work. I figured the worst thing that could happen was that my business would fail—then I’d have to go back to get a job working for someone else. But, it’s never happened. Have there been ups and downs? Absolutely. Would I trade the ride? Never.

I recently read a quote I love, “Successful people start before they feel ready[i].” I had laid the groundwork for success, but in my heart of my hearts, I was still a bit afraid of taking the leap. Had I waited until I felt truly “ready,” I might never have done it.

17 years and many clients later, I still enjoy the freedom and flexibility that consulting brings. There really is nothing like working for yourself. Being an entrepreneur was my calling.

Launching your own business can be a scary thing. But not pursuing your dreams can be even worse. If you want it, go after it. Don’t live wondering, “What if.” Make a plan, find those who can help advise and inspire you, and go for it. If you wait for the “right” time, it may never come.

 

[i] http://jamesclear.com/successful-people-start-before-they-feel-ready

 

The small business owner’s answer to, “What should I post on social media?”

Ever wondered what you as a business owner should post on social media? If you want some great examples, look no further than this article that recently appeared in the Wall Street Journal, What Celebrities Can Teach Companies About Social Media.

It draws comparisons between how celebrities and businesses can use social media and gives real-world advice and examples as to what to post. And if I had a nickel for every time I’ve heard a small business owner said, “But what should I post?!”–well, you know the rest!

A couple of tips that resonated:

  • Don’t post the same thing across all social media platforms: The article talks about how the NBA posts game updates on Twitter, while on Pinterest, it’s more about their merchandise.
  • Don’t post at the same frequency on all platforms: Twitter requires more frequent posting, while the article recommends posting five times per day on Pinterest and twice on Instagram. From the article: “Social-media experts acknowledge that compared with celebrities, it’s harder for companies to conjure up interesting posts and tweets. ‘When was the last time you saw someone showing off a home-insurance policy on Instagram?’ Forrester Research quipped in a June report on social-media use.”
  • Do be sure to show up–meaning post on a consistent basis: There’s nothing worse than visiting a company on Twitter or Facebook only to see that they haven’t posted anything for months…. According to the piece, “A lot of times we see brands disappear for weeks or months at a time,” Hasti Kashfia, president of Kashfia Media and stylist to Randi Zuckerberg, sister of Facebook Inc. CEO Mark Zuckerberg. “It’s just like a normal relationship. You can’t disappear and expect that same warm fuzzy feeling within those relationships.”
  • Interact with your followers: For example, if someone tweets about your business, you should retweet, favorite and reply to say thank you.
  • Don’t be overly promotional: I’ve seen it before–because they don’t know what to post, companies will promote specials or deals on social media. This can be a turnoff to your followers. If you need inspiration, the piece suggests commenting on current events when it makes sense, or even taking advantage of “throwback Thursday” by posting old photos. “A company like Ford Motor Co., for instance, could use the occasion to post ads from the 1940s.”

Follow these tips to boost your social media efforts. You may find it’s easier than you think to find great content to post and grow your following.

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In Honor of Father’s Day: How My Dad Inspired Me to be an Entrepreneur

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Today’s post is in honor of Father’s Day.

Back before being an entrepreneur was in vogue, I grew up in a household where neither parent went to work at an office every day. Both my parents were entrepreneurs, launching their own businesses.

My father was well-known in our city for having his own produce business that he ran for 40+ years. He started out selling produce door to door and eventually opened his own very successful market. The whole family, including all four of us kids, worked there. That’s where my early lessons in customer service came from (as well as my ability to add without a calculator!). In addition to working during the day at the market stocking shelves and taking care of customers, I used to love to hang out with my parents in the evenings and help with the accounting side of things, counting money and adding up checks to be deposited.

This spirit of entrepreneurship was ingrained in me without me even realizing it. Even with all the headaches that come with being one’s own boss—the technology issues, the accounting challenges, the sales and marketing outreach, the stress of trying to take a vacation—there’s just something about hanging out your own shingle. The freedom that comes with that and the pride in knowing that you are controlling your own fate are priceless. I have to thank my dad (and mom!) for teaching me these lessons. The interesting part is that I didn’t even know I was learning anything….it was just part of life at our house.

So, in honor of my dad, my first entrepreneurial inspiration, Happy Father’s Day to all the fathers out there. May you inspire your kids the way my dad inspired me.

Michelle and her dad, her first entrepreneurial role model.

Michelle and her dad, her first entrepreneurial role model.